Privacy Policy

. Who We Are
We are DPF MaxCare, a professional DPF cleaning service based in Yeovil, Somerset.
Business address: 31 Westfield Crescent, Yeovil, BA21 3DF.
Contact: info@dpfmaxcare.co.uk | 07725695662

What Data We Collect
We may collect the following information:

Name, email address, and phone number

Vehicle details (registration, make, model)

Service preferences and booking information

Technical information such as IP address, browser type, and cookies (when using our website)

How We Use Your Data
Your personal data is used to:

Process bookings and provide our services

Respond to enquiries and service requests

Send service-related updates and confirmations

Maintain records for invoicing and accounting purposes
We never sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing
We process personal data under the following bases:

Consent – when you voluntarily provide data via our website or forms

Contractual necessity – when data is required to deliver our services

Legal obligation – where records must be retained for tax and accounting purposes

Data Retention
We retain your personal data only as long as necessary:

Booking and service information: up to 2 years

Invoices and financial records: up to 6 years (legal requirement)

Marketing communications: until you withdraw your consent

Your Rights
You have the right to:

Access your personal data

Request correction or deletion of your data

Restrict or object to processing

Request data portability

Withdraw your consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not respected

Cookies & Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve performance and user experience. You can manage or disable cookies through your browser settings.

Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.